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Our Mission

At Prestige Property Management, we are dedicated to redefining luxury living by offering elegant, high-quality homes at affordable prices. Our mission is to create beautifully designed, comfortable, and functional living spaces that enhance the lifestyle of our residents, ensuring exceptional value and uncompromising standards of service and craftsmanship. We believe that luxury is not about the price, but about the experience, and we are committed to making this experience accessible to all.

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Our Vision

Welcome to our world of luxury living, where sophistication meets accessibility. We believe that everyone deserves to experience high-quality homes, whether for short or long-term stays. Our commitment to exceptional value shines through innovative design, sustainable practices, and unparalleled customer service, bringing the elegance and comfort of upscale living within reach for all. Experience the difference with us today!

OUR SERVICES

Modern House

Property Listing & Marketing

* Professional photography and virtual tours

* Online listing management (Airbnb, VRBO, Zillow, etc.)

* Search engine optimization (SEO) for listings

* Social media marketing for property visibility

* Targeted marketing campaigns for luxury properties

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Tenant & Guest Management

* Tenant screening and background checks

* Lease preparation and administration

* Guest communication and support (24/7 for short-term rentals)

* Move-in and move-out coordination for long-term rentals

* Guest concierge services (for luxury or short-term stays)

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Corner Fireplace

Maintenance & Repairs

* Emergency repair coordination

* Vendor management (trusted contractors and services)

* Preventative maintenance to protect property value

* Seasonal upkeep for high-end properties (pool maintenance, etc.)

Analytics
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Financial & Administrative Services


* Rent collection and invoicing

* Expense tracking and financial reporting

* Budgeting and financial planning for property owners

* Lease compliance and regulatory guidance

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New house

Distressed Property Management

* Property assessment and risk analysis

* Coordinating property rehabilitation and restoration

* Maximizing ROI through smart investment strategies

* Crisis management (facing evictions, non-payment issues, etc.)

* Repositioning distressed properties in the market

Family in Pool
Luxury Home

Short-Term Rental Services

* Full-service management for Airbnb and vacation rentals

* Pricing optimization to ensure maximum occupancy

* Housekeeping and turnover services

* Guest check-in/check-out management

* 24/7 guest support and maintenance for short-term stays

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Signing a Contract

Legal & Compliance Services

* Lease agreements, renewals, and terminations

* Regulatory compliance (local rental laws, licensing, etc.)

* Handling disputes between tenants or guests

* Eviction coordination (for long-term rentals)

A business meeting

We tackle the challenges of inconsistency and impersonal service head-on. We pride ourselves on delivering exceptional, expert oversight and seamless hospitality—without the hefty price tag. Whether you're managing luxury rentals transforming distressed properties, our tailored solutions are designed to protect your assets maximize revenue, and enhance living experiences. Enjoy transparent pricing and a personal touch that sets us apart in the industry.

Sunny Kitchen
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Meet the Team

Sheneese House-Johnson, CAM

Co-Founder | Director of Property Experience & Development

Sheneese House-Johnson is a certified property manager (CAM) with over 12 years of experience in property management, client relations, and real estate transformation. Known for her customer-first mindset and strategic execution, Sheneese specializes in luxury rentals, short-term stays, and revitalizing distressed properties into welcoming, high-quality homes.
 

Having once relied on the Richmond Redevelopment & Housing Authority’s Section 8 program and food assistance, Sheneese has a personal understanding of the critical need for accessible, dignified living environments. As a proud wife, mother of six, and trusted business partner to her accountant sister, she seamlessly blends family values with professional excellence—bringing warmth, integrity, and approachability to every property she manages. Her unique ability to balance big-picture vision with attention to the smallest details sets her apart in an industry where the resident experience is everything.

With deep financial insight and a passion for design-forward, livable spaces, Sheneese is committed to reshaping residential living. She believes luxury should be personal, attainable, and centered on real people living real lives.

Patricia (Pat) Raines, BS, MA

Co-Founder | Director of Client Experience & Operations

Patricia Raines is an experienced accounting and operations professional with over 21 years of expertise across accounting, higher education, and customer service. Holding a Bachelor’s in Accounting and a Master’s in Economics, Pat brings both analytical rigor and operational excellence to every aspect of her work.

 

A former recipient of government housing and food assistance, Pat understands firsthand the importance of accessible, dignified living spaces. Her passion for service is deeply personal—shaped by her professional journey and strengthened by a close bond with her sister, a certified property manager. Together, they are building a business designed to serve clients from all walks of life—professionals, families, and individuals seeking comfort, quality, and care in both short- and long-term stays.

 

Pat has led operations at two higher education institutions, managing complex systems with precision and heart. As a mother of six and a dedicated wife, she has mastered the art of multitasking, scheduling, and prioritizing the needs of many—all with grace and attention to detail.

 

Her mission? To make every guest experience personal, seamless, and exceptional. With Pat at the helm of operations, no detail is overlooked, and no guest is just a number.
 

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Are you looking for a short-term rental?

 Experience the epitome of luxury living with Prestige Property Management, LLC.

Contact Us

Get in Touch

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Email: Sheneese@prestigepropertymgmtllc.com 

©2025 Prestige Property Management .

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